Our Response to COVID-19

Dear friend,

Like so many other organizations, The Literacy Cooperative (TLC) began modifying its operations last week. Meetings and professional development sessions are virtual and we remain committed to continuing our communications with families and partners as well as keeping our friends and supporters informed.
  • TLC staff is working together with the Greater Cleveland Food Bank and local restaurants to include Imagination Library books alongside food distribution efforts so children can have immediate access to new reading material. We are sending useful links and educational information for families to take advantage of during this home-bound time. Resources are for both children and adults.
  • Our upcoming professional development sessions will be hosted online. You can find out more information and register here.
  • Our 2Gen Committee is still meeting virtually. We are committed to working together to brainstorm new ways to integrate the 2Gen approach throughout the community. We are currently planning our virtual 2Gen Summit and will have more information soon.
  • We have postponed our Read Across America Luncheon with speaker Meghan Cox Gurdon, originally scheduled for April 1st. Meghan has graciously offered to speak at a rescheduled date. We’ll let you know when we have the new date and you’ll be able to register here. If you already registered, your ticket will be applied to the future date.
  • We are continually providing resources on our social media platforms @literacycoop and on our website. Stay tuned for more, and please share tips and resources you would like us to post.
  • The Literacy Cooperative staff is working remotely though Microsoft Teams, maintaining regular contact with one another and hosting virtual meetings. As a staff, we are reading through Malcom Gladwell’s The Tipping Point, and we are encouraging the development of new ideas and innovations during this time.
We want to extend a special thanks to those on the front lines providing medical services and safety to our community. Thank you also to our postal workers, who continue to deliver Imagination Library books each and every month.

Our staff will be available to email or call during normal working hours. We would love to share how our partners are continuing to help our neighborhoods. What creative ideas have you come up with to maintain operations and stay positive?

Stay safe and healthy.

Important Resources

Adult Educational Resources

Here’s what you need to know about the new stimulus package.

Online instruction from KET 

OhioMeansJobs provides online assessments and training for individuals preparing for the high school equialency.  If individuals create an account, also called a backpack, they can track their progress as they complete the work.

https://www.khanacademy.org/ is a nonprofit with the mission to provide a free, world-class education for anyone, anywhere. 

For Cuyahoga County Library members –  they are offering free training and resources. 

Free work from home remote kit: https://www.gotomeeting.com/work-remote?fbclid=IwAR1d-O_As0PZKU0_vd_u-yzr0wxcSPqPDGCHdWzedA77QGNfoaagRvmauro


If you are unemployed, apply for benefits at unemployment.ohio.gov or call (877) 644-6562.

*Unemployment benefits will also be available for eligible individuals who are requested by a medical professional, local health authority, or employer to be isolated or quarantined as a consequence of COVID-19, even if they are not actually diagnosed with COVID-19. In addition, the waiting period for eligible Ohioans to receive unemployment benefits will be waived.

Employment Opportunities

The Greater Cleveland Partnership has information about employment in the wake of COVID-19, as well as a list of companies in the Greater Cleveland area that are hiring for both temporary and permanent positions. They’ve also created a survey and are interested in learning about how other companies are responding and what challenges have come about due to the virus.

Follow the links below to fill out the business survey and view the job postings.



Health Information

Follow Governor Mike DeWine’s Stay at Home order. Try to limit your trips to the grocery store and other essential business if you can. Clean your hands often with soap and ater or with hand sanitizer. Find the latest recommendations at cdc.gov/coronavirus.

If you have symptoms (headache, fever, cough, difficulty breathing, muscle pain), stay at home. Call MetroHealth’s hotline at (440) 592-6843 for an assessment or contact your physician. You can schedule a virtual appointment if you have a physician at Cleveland Clinic or University Hospitals.

If you are sick (source: Cuyahoga County Board of Health)

  • Call your healthcare provider for guidance before you go to the hospital
  • Seek emergency care if you have shortness of breath or difficulty breathing
  • If you have symptoms (headache, fever, cough, difficulty breathing, muscle pain), stay at home. Call MetroHealth’s hotline at (440) 592-6843 for an assessment or contact your physician. You can schedule a virtual appointment if you have a physician at Cleveland Clinic or University Hospitals.

State of Ohio updates are available here and here.

Cuyahoga County updates are available here.

City of Cleveland updates are available here and here.

Free Meals

Cleveland Metropolitan School District is offering children lunch and breakfast meals, which can be picked up at multiple locations. See the list here.

Find out what other places are offering free meals and food assistance here.


Cleveland Water temporarily stopped disconnection (and re-activating recent shut-offs). 216-664-3130

Cleveland Public Power temporarily stopped disconnection (and re-activating recent shut-offs). 216-664-460

First Energy also temporarily stopped disconnection.

Illuminating Company: 1-800-589-3101

Dominion temporarily stopping shut-offs and reconnecting recent shut-offs. 1-800-362-7557

Spectrum: Offering free wifi during school shutdown. To enroll, call 1 (844) 488-8395. Installation fees will be waived for new student households.

Comcast is also offering two free months of internet service to all qualified, low-income households. You may cancel at any time or continue the service at $9.95 per month. To enroll, call 1 (855) 846-8376 or visit internetessentials.com.

Emergency Loans and Legal Assistance

Emergency, interest-free loans up to $1,500 may be available from HFLA of Northeast Ohio for anyone impacted by COVID-19. Apply at interestfree.org or call (216)-378-9042.

Those needing civil legal assistance can apply to The Legal Aid Society of Cleveland online 24/7 at www.lasclev.org or on weekdays by calling 888-817-3777.

Those with non-legal questions related to landlord-tenant and other rental issues can also call their Tenant Information Line at 216-861-5955 (Cuyahoga) or 440-210-4533 (Ashtabula, Geauga, Lake, Lorain Counties).

Mental Health

Cuyahoga County 24-hour crisis hotline: 216-623-6888.

For Stress and Anxiety (but not a crisis): Cuyahoga County’s 24-Hour Warmline at 440-886-5950 to talk though things with a peer.

Cuyahoga County 24-hour Suicide Prevention, Mental Health/Addiction Crisis, Information and Referral Hotline: 216-623-6888

Resources from Ohio Department of Mental Health and Addiction Services: https://mha.ohio.gov/Health-Professionals/About-Mental-Health-and-Addiction-Treatment/Emergency-Preparedness/Coronavirus#42351156-health-professionals-and-providers

Ohio Crisis Text Line
Text keyword “4HOPE” to 741 741

OhioMHAS Help Line

Find Substance Use Disorder and Mental Health Treatment

Disaster Distress Helpline
1-800-846-8517 TTY
Text “TalkWithUs” to 66746
Spanish-speakers: Text “Hablanos” to 66746
Available 24 hours a day, 7 days a week, year-round

National Alliance on Mental Illness (NAMI) helpline800-950-6264

NAMI resource and information guidehttps://www.nami.org/getattachment/About-NAMI/NAMI-News/2020/NAMI-Updates-on-the-Coronavirus/COVID-19-Updated-Guide-1.pdf

Suicide Prevention Lifeline:1-800-273-TALK (8255); https://suicidepreventionlifeline.org/current-events/supporting-your-emotional-well-being-during-the-covid-19-outbreak/

Avoid Scams

Scammers are already exploiting COVID-19 by hyping bogus products, touting sketchy investments and pumping out malware-laden emails.  For full details, visit Cuyahoga County Consumer Affairs HERE

The Cuyahoga County Department of Consumer Affairs and its Scam Squad partners urge county residents to take a few simple steps to avoid and report COVID-19 scams:

· Don’t click on links from sources you don’t know.

· Be suspicious of ads or social media claims about products that can ward off the virus.

· Get updates on COVID-19 from trusted news and official sources.

· Report price-gouging. Report to the attorney general at OhioProtects.org or 1-800-282-0515.

· Avoid pump-and-dump investment schemes.

Have a question or want to report a scam? Contact Scam Squad at Consumeraffairs.cuyahogacounty.us or 216-443-SCAM (7226).