“We Need to Talk” – Communicating Effectively and Making Difficult Conversations Easier

Have you ever noticed that communication is a spectrum with “how’s the weather?” on one end, and “we need to talk” on the other?

Conflict scenarios can be some of the most defining moments for us in our relationships with other people. Whether it be personal or professional, the way in which we communicate when times are tough is often what matters the most. In this highly interactive session, we will discuss communicating effectively as well as embracing conflict. You will leave with answers to some of these questions:

What is my communication style?
How can I have more mindful conversations?
How can do I increase my chances of achieving resolution when I engage in a difficult conversation?
What tools can I use to have “good conflict” that increases trust and builds relationships?

Communicating well is a daily exercise, and you’re not alone if conflict and confrontation make you a bit anxious and uncomfortable. Let’s spend our time discussing and practicing what works!

When

Friday October 12, 2018 @ 9:00 AM – 12:00 PM EST

Where

The Educational Services Center of Northeast Ohio
6393 Oak Tree Blvd
Independence, OH 44131

Contact

Christine Lee
clee@literacycooperative.org
216.776.6183